Privacy Policy

1. Information We Collect

When you register and use WAConnect, we collect:

• • Your name and email address (for account creation)
• • Lead data you save via the Chrome extension (names, phone numbers, notes)
• • Browser and device information for security purposes
• • Usage analytics (page views, feature usage) via Google Analytics

2. How We Use Your Data

• • To provide and operate the WAConnect service
• • To send important service notifications (account, billing)
• • To improve the product based on usage patterns
• • To provide customer support

3. Data Storage & Security

Your data is stored on secure servers with encryption at rest and in transit (HTTPS/TLS). We implement industry-standard security measures including:

• • Encrypted passwords (bcrypt)
• • HTTPS for all data transmission
• • API key authentication for extension access
• • Regular security audits

4. Lead Data Privacy

The lead data you capture (WhatsApp contact names and phone numbers) is:

• • Private to your account only
• • Never accessed by WAConnect staff without your permission
• • Never sold, shared or used for advertising
• • Exported upon your request at any time
• • Deleted upon account deletion

5. Chrome Extension Permissions

The WAConnect Chrome extension only accesses WhatsApp Web (web.whatsapp.com). It does not read your WhatsApp messages. It only reads the contact name and phone number of the chat you are currently viewing, when you click the "Save Lead" button.

6. Third-Party Services

We use the following third-party services:

• • Google Analytics — anonymous usage analytics
• • Meta Pixel — advertising conversion tracking
• • Microsoft Clarity — UX analytics (anonymized)

7. Your Rights

You have the right to:

• • Access and export your data at any time
• • Request deletion of your account and all associated data
• • Opt out of analytics tracking

8. Contact

For privacy-related questions or data deletion requests, contact us at: our contact page.